Incident Management
Equipment is only half the answer
Detecting and identifying a drone is the start. What really protects your guests, your privacy and your reputation is knowing exactly what happens next — who is alerted, who responds, what is recorded, and what is reported.
We work with your team to set up clear, documented procedures that fit your site and comply with local regulations, then train your people so they can act calmly and consistently every time.
- A written response plan tailored to your site
- Clear roles for security, management and staff
- Evidence capture: video, positions and flight paths
- Compliant procedures — countermeasures for authorised users only
- Training, drills and ongoing support
A clear process for every incident
Every response follows the same documented steps.
Alert
The system raises an alarm and notifies the right people on your team immediately.
Assess
Your team checks what the drone is, where the pilot is and whether it’s a genuine threat.
Respond
Follow the agreed action: monitor, approach the operator, involve the authorities, or — for authorised users — deploy a countermeasure.
Record & Review
Log the incident with video, positions and timeline, then review it to strengthen your plan.
Confidence when it counts
Response Planning
A site-specific plan covering scenarios from a curious hobbyist to a deliberate intrusion.
Clear Roles
Everyone knows who is alerted, who decides and who acts.
Evidence Capture
FPV video, camera footage, drone and pilot positions, and flight paths for your records.
Legal & Compliant
Procedures aligned with local regulations — documented and defensible from day one.
Training & Drills
Hands-on training so your team can use the equipment and follow the plan with confidence.
Ongoing Support
Help after deployment, from technical support to reviewing incidents and updating procedures.
Equipment for incident management
Our most requested models for this capability — many more configurations available.
Authorised use only
Countermeasures such as SG-HDJ-17 are regulated and supplied only to authorised end users, in line with local law.
Common questions
Your team follows the response plan we set up together: the right people are alerted, the drone and pilot are assessed, and the agreed action is taken and recorded.
Countermeasures such as jamming are regulated in most countries and are only supplied to authorised end users. For most private and commercial clients, the right response is to locate the operator and involve the appropriate authorities.
Depending on your setup, this can include FPV video captured from the drone, camera footage, drone and pilot positions, flight paths and timestamps.
Yes. Training is part of every deployment, and we provide ongoing support afterwards.
Many more equipment configurations available
The five products on this site are our most requested. We also supply a much wider range of detection, tracking and response equipment — in different ranges, frequency bands and mounting options — and can put together a configuration for your exact site or operation.
Handheld & wearable detectors
Vehicle-mounted systems
Fixed detect-and-defend systems
Low-altitude security radar
Long-range EO / thermal turntables
Custom frequency bands & ranges
Need a drone response plan?
Tell us about your site and team, and we’ll help you put clear procedures in place.
Shield Global Solutions operates in accordance with applicable local laws and regulations in all markets served.